FAQ - DriverGenius Analog USB Video Grabber

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Notice: Here is a collection to most of the Analog USB Video Capture Device. While as to specific model number of V.TOP / DriverGenius USB Video Grabber, Please check their specific FAQ pages.

Windows OS Version

Note - Both of the following 2 model numbers support only Windows 10 / 8 / 7 due to macOS's significant updating on their system.

AVC05 - | FAQ | Download |  //*** Stopped supporting to macOS ***//
AVC08 - | FAQ | Download |  //*** Stopped supporting to macOS ***//

macOS USB Video Grabber
AVCB01 - (macOS Catalina) | FAQOnline Manual
VDC2018 - (macOS Big Sur) | FAQ | Online Manual |

Ubuntu OS Video Grabber
AVC03M-B-U - Ubuntu USB Video Grabber

How to submit a question for quick reply? 
■ Simple Description of Your Issue - A simple description will help us understanding more easily;
■ Computer Model Number - Computer Model Number will help us understanding your PC's configuration.
■ OS Version - An exact OS Version Number will help us understanding the OS quickly;
■ VHS Machine Model Number 


■ How to connect my VHS device correctly?
 Why am I seeing Black lines when I try to record with VHS to DVD?
■ Why am I getting an incompatibility error with Direct X 9?
■ Why can’t I hear audio when I play back the video I just captured?
■ I am using S-Video and get no audio(update soon)
■ How to Fix an Incorrect Audio/Video Sync?
■ Why AVCB01 USB Video Grabber's LED are dead?
 Why can't I get no audio since I fully plugged the Audio/Video jacks?
Hints - This kind of issue most comes from the Connection Issue and Combo - DVD/VCR machines. (Combo mahine need active VCR function.)
■ Why I record video but can not preview it?

■ What Is a Codec and Why Do I Need It?
■ What are the NTSC, PAL, and SECAM video format standards?

 

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