DriverGenius UM02 External Analog FAX Modem

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Remarks - On Windows 8 (32/64-bit) / Windows 8.1 (32/64-bit) or Windows 10 (32/64-bit), the UM02 requests no Driver installation. Please try to update your OS to the latest version if your PC does not read the Fax Modem or ask you a driver installation.

The DriverGenius UM02 USB Fax Modem is a Hardware Based Analog USB Fax Modem. It does works on Windows 8 64-bit. If you found your Windows 8 can not read the UM02. Please try to solve it with the following steps.

1. Connect UM02 Fax Modem on an available USB2.0 Port.
2. And Check it at Device Manager.
Please try to update your Windows 8 64-bit to the latest version by online. Now we are using Windows 8 64-bit Version 6.2.9200 Build 9200.
3. Re-start your PC after updating is successfully.

 Manual Download (v1.1)

Notice to macOS users

Apple has dropped support for fax modems in macOS Sierra.

Driver for Windows OS

Windows 8 - 10
Windows 7
Windows Vista
Windows ME
Windows XP - 2000
Windows 98 SE


Frequently Asked Questions

■  VTOP UM02 Windows Caller ID Support Testing
■ Both my modem and my Internet service provider (ISP) support dial-up connections of 56 kilobits per second (Kbps), but I rarely connect at even half that speed.
■ Why I cannot install driver for Windows 8 / 8.1 and Windows 10?
■ How can I know the UM02 works with my Mac OS X.
■ My modem appears to be getting a dial tone and dialing correctly, but it either can’t establish an Internet connection or keeps disconnecting.
■ More of the other supports by Operation System Suppliers.

■ How do I know my UM02 hardware is fine
■  VTOP UM02 Windows 8 モデムのセットアップ確認

Video Guide (ビデオ ガイド)
EN: Test On Windows 10 V1903
JP: デバイス管理を見つけてください

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