Shipping Policy

VTOP SHIPPING NOTICES


Thanks a lot for your order from V.TOP,we try our best to assure you a true and satisfactory delivery.Here're some informations you should know before placing an order.

* Shipping Free for order over $100


- Order Proccess

Normal order processing would take 1-3 business days (Monday – Friday).

- Shipping Time: 5 - 20 Days

* The parcel would arrive in 1 - 3 weeks normally unless there're some delay because of the logistics or local policy.
* The parcel will be shipped from our worldwide warehouses according to areas.
* part of the products are processed and shipped directly from China.

- Shipping Areas:

Following the countries where we can offer the delivery service:
(Situation varied from product sometime)

  • North America: United State, Canada, Mexico
  • Europe: United Kingdom, Germany, France, Netherlands, Luxembourg, Spain, Italy, Portugal, Estonia, Russia, Greece, Ireland, Austra, Denmark, Sweden, Switzerland, Norway, Finland, Belgium, Hungary, Bulgari, Latvia, Lithuania, Malta, Cyprus, Poland, Czech Republic, Romania
  • Asia: South Korea, Japan, Malaysia, Singapore, Thailand, Cambodia, Laos, Vietnam
  • Oceania: Australia, New Zealand.

- Order Cancellation & Return:

Please offer the request in time to our customer service or operate by yourself if you change your mind for the order.We will not accept the cancel if the order is on its shipping process.Thanks for your understanding.
You can request a refund after the parcel arrive,and arrange a return of the product,and the fee of return should be taken upon youself.

 

- Damaged Shipment

If your parcel has any visible damage when it arrive,take picture and send to our suppot email,we will take the responsibility to arrange a new one as quick as possible.
Italiano